Help & policies — TECTONIC

Returns, refunds & cancellations

A clear process for changing your mind, returning a pair or reporting a problem.

Delivery destinations, quoted totals and what happens before your pair is dispatched.

What we use, why we use it and how to exercise your data protection rights.

A practical guide to cookies and browser storage used by this storefront.

How an enquiry becomes an order, what the price includes and the rights that remain yours.

A direct route to help with an order, a delivery, a return or a privacy concern.

Who operates the store and how this collection website works.

Use this form only if you want to cancel. Any clear cancellation statement is acceptable.